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Topics Covered
  • Course aims and outcomes
  • The purpose and scope of the FOI
  • Information exempt from an FOI request
  • Making an FOI request
  • Dealing with an FOI request
  • Assessment

Freedom of Information and the Law

Duration: 1 hour
Cost: £15+VAT

The Freedom of Information Act 2000 provides public access to information held by public authorities. This training explains the purpose of the Act, the organisations that it applies to, who can to make data requests, how requests are made and how they are processed.

The approximate duration of this training is 1 hour.

Who is it for?

This awareness training is primarily aimed at any individual who works for a Public Authority or whose employer has dealings with a public authority.

It will also be useful to anyone requiring a general introduction to the Act as part of Information Handling training, for example it covers underpinning knowledge required by Care Certificate Standard 14 - Handling Information.

When do I get my certificate?

When you have successfully passed the course you will be able to download and print your certificate straight away.

As this course has been accredited by the CPD Certification Service, your certificate will contain the CPD logo and can be used to provide evidence for compliance.

What does the course cover?

The course contains the following 4 topics and includes an assessment:

The purpose and scope of the FOIA

  • The purpose of the FOIA.
  • Examples of organisations that the FOIA applies to.
  • The types of information that can be requested.
  • Who can make an FOI request.
  • The benefits for organisations subject to the FOIA.
  • An example of a situation where an FOI request might be handled under different regulations.

Information exempt from an FOI request

  • Examples to distinguish between absolute and qualified exemptions from FOI requests.
  • What is meant by being 'in the public interest'.
  • The two-stage process for determining if an FOI request should be refused.

Making and FOI request

  • The key steps in the process for making an FOI request.
  • Actions that you can take to reduce the time, cost and resources used to obtain information.
  • The time period within which most requests should be dealt with.
  • What happens if you challenge a failed FOI request.
  • Two examples of what is meant by using the information received from an FOI request responsibly.

Dealing with an FOI request

  • The two duties the FOIA places on a public authority when an FOI request is received.
  • The process for dealing with requests.
  • An example of when a request might be refused.
  • When the information requested must be provided.


The assessment is generated from question banks so that the questions change each time a candidate takes the assessment – making the training suitable for initial and refresher training.

There is no limit on the number of attempts at the assessment and informative feedback is given so candidates can learn from their incorrect responses.

Can’t find the training you want? Just email us at or call us on 0333 577 5016 to discuss what you are looking for. We regularly add to our training portfolio and adapt existing training to specific end user requirements.