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Trauma Informed Care Training
£22.00 + £4.40 VAT
- Written in compliance with the NHS Education for Scotland Knowledge and Skills Framework for Psychological Trauma
- Audio voiceover
- Approximate course duration 2 hours
- Downloadable certificate on completion
- 100% online training
This Trauma-Informed Care training course explains what trauma-informed practice is, why it matters, and how you can apply it in your everyday work to create safer, more supportive environments for the people you support.
Trauma is very common in the UK. Around 6 in 10 adults in England (59%) report experiencing trauma at some point in their lives, and many people never disclose it. This means that you may regularly come into contact with individuals affected by trauma in your professional life without knowing what they have been through or how it affects them.
Trauma can create significant barriers that make it difficult for people to access the care and support they need. Because of their experiences, people may feel unsafe in unfamiliar environments, struggle to trust professionals, have difficulty navigating services, or experience strong emotional or physical reactions that make everyday interactions overwhelming.
This course will help you understand what trauma is, how it affects people, and how to work in ways that prevent re-traumatisation and support recovery. You will also learn about the importance of self-care, supervision and support in managing secondary trauma.
This online Trauma-Informed Care training course takes approximately 2 hours to complete.
Who should take Trauma-Informed Care training?
This course is suitable for anyone who may work with, care for, or support people affected by trauma. It is particularly relevant for those who work in:
- Health and social care (healthcare assistants, support workers, care assistants)
- Mental health and wellbeing (mental health support workers, peer support workers, crisis café staff/volunteers)
- Supported living and residential care
- Education (teachers, teaching assistants)
- Employment support and benefits services (work coaches, employment advisers)
- Anyone working with vulnerable adults or children in a support, care, or frontline role
Reviewed and approved by lead bodies
The training course complies with the Continuing Professional Development (CPD) guidelines and is accredited by the CPD Certification Service.
Course learning outcomes
After completing the course, you will be able to:
- Explain what trauma-informed practice is
- Recognise how widespread trauma is and identify groups that are more vulnerable to trauma
- Define what trauma is and explain how it affects the brain
- Identify experiences that lead to trauma and recognise why trauma affects people differently
- Explain what is meant by trauma triggers and re-traumatisation
- Identify common trauma responses and explain why difficult behaviours are often coping responses
- Identify the key principles of trauma-informed care
- Recognise effective communication strategies with trauma-affected individuals
- Explain what secondary trauma is and recognise the importance of self-care
Example Trauma-Informed Care course pages
Below are a few sample screens from our Trauma-Informed Care course. The training includes a range of engaging features, such as clear on-screen text, images, tables, case studies, reflective questions, interactive activities, and professional audio, to support different learning styles.
The content is presented in short, easy-to-follow topics to help learners understand and retain key concepts, with interactive elements throughout to keep learners involved.
(Click below to view example Trauma-Informed Care course screens.)
Course content
The Trauma-Informed Care training course contains the following 9 topics:
1 – Introduction to trauma-informed care practice
The first topic is an introduction to trauma-informed care practices. You will learn how common trauma is in the UK society, what barriers trauma-affected people face when accessing services and why it is important to be trauma-informed.
2 – Understanding trauma
The second topic defines trauma and explains how it affects the brain. You will learn about the three parts of the brain – amygdala, hippocampus and prefrontal cortex, and how these three parts of the brain respond during and after a traumatic event.
3 – The different experiences that can lead to trauma
The third topic identifies the different experiences that can lead to trauma, including single-incident traumatic events, repeated traumatic experiences and adverse childhood experiences (ACEs).
4 – Recognising the effects of trauma
Topic four explains why trauma affects people differently and identifies the wide-ranging effects trauma can have. You will learn about protective factors and risk factors that shape how well a person can cope and recover after trauma. This topic also identifies the groups of people who are particularly vulnerable to trauma.
5 – Trauma triggers and re-traumatisation
Topic five introduces trauma triggers and explains what re-traumatisation means. It identifies the different situations that can trigger a person’s trauma and explains how service settings, including healthcare, social services, education, housing, employment, and community settings, can unintentionally trigger trauma.
6 – Understanding trauma responses
Topic six identifies common trauma responses and explains why people affected by trauma react the way they do. This topic identifies how you can recognise when someone is experiencing a trauma response and explains why a behaviour that seems challenging is often a survival response.
7 – The key principles of trauma-informed care
Topic seven introduces the five key principles that guide trauma-informed care practice: Safety, Trust, Choice, Collaboration and Empowerment. You will learn practical ways to apply each principle in your everyday interactions with service users.
8 – Trauma-informed communication
Topic eight introduces trauma-informed communication and how you can communicate effectively with trauma-affected individuals. You will learn how to listen actively, how to respond with empathy without blame, how to ask what help is needed, how to use the “What happened to you?” approach, and how to respond when you recognise a trauma response.
9 – Staff wellbeing and support
The last topic explains what secondary trauma is and how exposure to trauma at work can affect staff wellbeing. You will learn to recognise signs of secondary trauma, understand the importance of self-care, explore practical self-care strategies, and learn about the role of supervision and organisational support in protecting wellbeing.
Course assessment
The course assessment includes 20 multiple-choice questions. These are drawn from question banks, so the questions vary each time a learner takes the assessment. This makes the course suitable for both initial training and refresher training.
Each question includes helpful feedback to explain the correct answer, so learners can understand any mistakes and learn from them.
There is no limit on the number of attempts, so learners can retake the assessment as many times as needed until they feel confident that they have understood and retained the course content.
Trauma-Informed Care Certification
Once you successfully pass the course assessment, you can download and print your certificate.
How long is my Trauma-Informed Care training Certificate valid for?
Your Trauma-Informed Care training certificate does not expire. However, it includes a recommended renewal date two years after completion as a reminder to refresh your knowledge and keep your practice current when supporting people who may be affected by trauma.
Course reviews
We welcome feedback from our learners and encourage everyone to share their experience with us. You can check out what others say about our training by reading our reviews on Reviews.io and Google.
After you complete the Trauma-Informed Care training course, we would be grateful if you could leave a review on our Trauma-Informed Care course reviews page. Your feedback helps us improve and supports others in choosing the right training.
Frequently Asked Questions
Trauma-informed practice is an approach that recognises how common trauma is and the different ways it can affect people. Rather than asking “What’s wrong with you?”, it asks “What happened to you?”
Trauma-informed practice aims to adapt ways of working to create environments that feel safe, build trust and offer choice, collaboration and empowerment. Its goal is to support recovery and prevent re-traumatisation by understanding how past experiences shape present behaviour and needs.
No. Trauma-informed practice is not trauma therapy.
Trauma therapy is delivered by trained clinicians who provide specialist psychological treatment for trauma symptoms.
Trauma-informed practice can be applied by any professional in any setting. It focuses on adjusting your everyday interactions and environment to avoid triggering trauma.
Trauma can create significant barriers that make everyday interactions challenging. People affected by trauma may struggle to feel safe, trust professionals, attend appointments, or engage with services.
When services aren’t trauma-informed, routine processes, being rushed, feeling powerless or not being listened to, can accidentally cause distress or trigger trauma responses.
Trauma-informed practice reduces these barriers by:
- Reducing re-traumatisation by avoiding situations that trigger trauma.
- Improving engagement so people feel safe enough to access and benefit from services
- Supporting recovery by creating conditions that promote healing rather than causing additional harm
- Building better relationships through trust and collaboration
- Reducing challenging behaviours by understanding that these are often adaptive coping responses
- Protecting staff wellbeing by helping you recognise and manage secondary trauma
A trigger is something that reminds a person’s brain and body of past trauma, causing distress or a strong reaction even when they are objectively safe.
Re-traumatisation happens when something in the present reminds someone so strongly of their past trauma that they feel like it’s happening all over again. This is especially likely in situations where they feel afraid, powerless, or unable to control what’s happening to them.
The five core principles of trauma-informed care are:
- Safety – Creating physically and emotionally safe environments
- Trust – Building reliability and consistency in all interactions
- Choice – Offering options and respecting preferences
- Collaboration – Working in partnership rather than doing things “to” people
- Empowerment – Supporting people to feel in control and recognising their strengths
These principles help reduce distress and support people to feel more in control of their care and recovery.
Who benefits from trauma-informed care practice?
Trauma-informed practice benefits everyone:
- Service users experience safer, more supportive services. They are more likely to engage and benefit, feel heard, and benefit from the support offered.
- Staff feel more confident in their work and build better relationships with the people they support. They are also less likely to experience burnout or secondary trauma.
- Organisations improve engagement and outcomes, reduce missed appointments and incidents, and create a stronger workplace culture that supports both staff retention and service quality.
Why should I take this trauma-informed care training online?
Our online Trauma-Informed Care Practice training offers several advantages:
- Flexible learning – Study at your own pace, whenever it suits you
- Time-efficient – Complete the course in approximately 2 hours
- Instant certification – Download your CPD-certified certificate immediately upon completion
- Practical focus – Learn skills you can apply straight away in your role
- Cost-effective – No travel costs or time away from work
- Accessible – Study from anywhere with an internet connection
- Unlimited attempts – Retake the assessment as many times as needed
Related online training courses
We offer several Health & Social Care online training courses that complement trauma-informed practice:
- Dementia Awareness Online Course
- Safeguarding Adults Course (Level 2)
- Introduction to Safeguarding Children Online Course
- Advanced Safeguarding Children Course
We also offer online training courses in categories including fire safety, health and safety, food hygiene and regulatory compliance.
Have a question about trauma-informed care course?
If you have any questions, would like a quote or a demo, our team is always ready to help. You can contact us by telephone on 0333 577 5017, email us at support@i2comply.com or complete our enquiries form below.
Additionally, you might be able to find the answer you require by visiting our Help & Support page.
Request an online training quote
Whether you are looking to train a small team or an entire business, we’re here to help. Let us know your online training requirements and we’ll provide you with a quote.
£22.00 + £4.40 VAT
Discounts Available For Bulk Purchases
| No. of total licenses |
% saving |
|---|---|
| 1 - 9 | - |
| 10 - 19 | 10% |
| 20 - 49 | 20% |
| 50 - 99 | 25% |
| 100 - 199 | 30% |
| 200 - 499 | 40% |
| 500 - 999 | 50% |
| 1000 + | 60% |
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