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Home > Knowledge Base

Help & Support

How Can We Help?

General

  • Can I pay for my training courses by invoice?
  • How can I leave a training course review?
  • How do I monitor the training progress of my staff?
  • How do our licences work?
  • How long does the training take?
  • What is our contractual relationship with i2Comply?
  • When will I receive my log-in details?
  • Will the training run on my computer, tablet or smartphone?

User

  • Can I access the training course after completion?
  • How can I change my password?
  • How do I access my training?
  • How do I print my certificate?
  • What do I do if I've forgotten my password?

Group Manager

  • How are licenses allocated to a user?
  • How can I add a training course to my profile?
  • How can I download a user guide?
  • How can I purchase more licences?
  • How can I request an additional group manager account?
  • How can I reset user password?
  • How can I send training reminder?
  • How can I view group licences?
  • How can I view group progress?
  • How do I add a new course for an existing user?
  • How do I add a user?
  • How do I archive a user?
  • How do I edit a user?
  • How do I print a Training Gap Analysis report?
  • How do I print certificates?
  • How do I print DSE workstation assessment?
  • How do I renew training?
  • How do I resend user login details?
  • How do I restore a user?
Single sign-on (SSO)

Our LMS can be configured to authenticate with your systems, so your users don’t need to remember additional passwords or usernames.

Competence Assurance

Our integrated software environment helps you to plan, develop and monitor enterprise capability and compliance, to minimise the risk of incidents and non-compliance.

Bespoke Online Training

We believe that a desire to acquire new knowledge and skills is the most powerful motivator for most individuals - not gimmicks or tricks.

Call us on 0333 577 5016 for more information or complete the contact form and we'll call you back.

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Help & Support
Support Telephone
0333 577 5017
Support Email
[email protected]
Contact
i2d2 Ltd
Icon, Eastern Way
Daventry, NN11 0QB, UK
Sales Telephone
0333 577 5016
Sales Email
[email protected]
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Registered Office, 22 Kirby Street, Barton Seagrave, Kettering,
Northamptonshire, NN15 5GR (Reg No. 05383029)