i2Comply Logo
Sales
0333 577 5016
sales@i2comply.com
Support
0333 577 5017
support@i2comply.com
Contact
Login
Basket
Login
  • Home
  • All Courses
  • Fire Safety
  • Health & Safety
  • Health & Social Care
  • Regulatory Compliance
  • Schools
  • Contact
  • Help & Support
  • Login
  • Basket
  • Courses by Subject
    • All Courses
    • Fire Safety
    • Food Hygiene
    • Health & Safety
    • Health & Social Care
    • Regulatory Compliance
    • Safeguarding
  • Courses by Sector
    • All Courses
    • Construction
    • Education
    • Hospitality
    • Legal & Accounting
    • Manufacturing
    • Medical & Health
    • Outdoor Recreation
  • Articles
    • All Articles
    • Health & Safety
    • Health & Social Care
    • Regulatory Compliance
  • Pricing & Discounts
  • Help & Support
Home > Knowledge Base

Help & Support

How Can We Help?

General

  • Can I pay for my training courses by invoice?
  • How can I leave a training course review?
  • How do I monitor the training progress of my staff?
  • How do the licences work?
  • How long does the training take?
  • What is our contractual relationship with i2Comply?
  • When will I receive my log-in details?
  • Will the training run on my computer, tablet or smartphone?

User

  • Can I access the training course after completion?
  • How can I change my password?
  • How do I access my training?
  • How do I print my certificate?
  • What do I do if I've forgotten my password?

Group Manager

  • How are licenses allocated to a user?
  • How can I add a training course to my profile?
  • How can I download a user guide?
  • How can I purchase more licences?
  • How can I request an additional group manager account?
  • How can I reset a user's password?
  • How can I send training reminders?
  • How can I view group licences?
  • How can I view group progress?
  • How do I add a new course for an existing user?
  • How do I add a user?
  • How do I archive a user?
  • How do I edit a user?
  • How do I print a Training Gap Analysis report?
  • How do I print certificates?
  • How do I print DSE workstation assessment?
  • How do I renew training?
  • How do I resend user login details?
  • How do I restore a user?
Single sign-on (SSO)

Our LMS can be configured to authenticate with your systems, so your users don’t need to remember additional passwords or usernames.

Competence Assurance

Our integrated software environment helps you to plan, develop and monitor enterprise capability and compliance, to minimise the risk of incidents and non-compliance.

Bespoke Online Training

We believe that a desire to acquire new knowledge and skills is the most powerful motivator for most individuals - not gimmicks or tricks.

Call us on 0333 577 5016 for more information or complete the contact form and we'll call you back.

Who We Are

  • Home
  • Blog
  • Help & Support
  • Contact
  • Privacy Policy
  • Cookie Policy
  • Terms & Conditions
  • Site map

Courses

  • Fire Safety
  • Food Hygiene
  • Health & Safety
  • Health & Social Care
  • Regulatory Compliance
  • Schools
  • InPractice
  • Glamping
Help & Support
Support Telephone
0333 577 5017
Support Email
support@i2comply.com
Contact
i2d2 Ltd
1-2 Grafton Court
Kettering Venture Park
Kettering
NN15 6XR
UK
Sales Telephone
0333 577 5016
Sales Email
sales@i2comply.com
Visit our Facebook page Visit our Instagram page Visit our LinkedIn page
Built by Qoob
Copyright i2d2 Ltd 2025
Registered Office, 22 Kirby Street, Barton Seagrave, Kettering,
Northamptonshire, NN15 5GR (Reg No. 05383029)