Freedom of Information and the Law Course

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  • Certified by CPD
  • Audio voiceover
  • Approximate duration of 1 hour
  • Downloadable certificate on completion

This Freedom of Information and the Law training course explains the purpose of the Act and the organisations that it applies to. It also covers who can make data requests, how requests are made and how they are processed.

The CPD Certification Service has certified this training course.

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Who is Freedom of Information and the Law for?

This course is suitable for any individual who works for a Public Authority or whose employer has dealings with a public authority.

It is also useful to anyone who requires a general introduction to the Freedom of Information Act (FOIA) as part of information handling training. It covers the underpinning knowledge required by Care Certificate Standard 14 – Handling Information.

Certificate Example

When do I get my Freedom of Information and the Law certificate?

When you have successfully passed the course you will be able to download and print your certificate straight away.

Your certificate will include the CPD Certification Service logo. Therefore you can use it to provide evidence for compliance.

Example Screens from Freedom of Information and the Law course

(Click on the example screens below to view)

Freedom Of Information Certificate Screenshot 1Freedom Of Information Certificate Screenshot 2Freedom Of Information Certificate Screenshot 3

What does the Freedom of Information and the Law course cover?

The course contains the following 4 topics:

1 – The purpose and scope of the Freedom of Information Act (FOIA)

The first topic explains the purpose of the FOIA and who it t to. It identifies what information can be requested and who can make an FOI request. It outlines benefits that arise from the FOIA.

2 – Information exempt from an FOI request

The second topic explains the difference between absolute and qualified exemptions. You will learn what is meant by ‘in the public interest’. The topic also outlines the two-stage process for determining whether an FOI request should be refused.

3 – Making and FOI request

The third topic outlines the key steps in making an FOI request. It identifies actions that you can take to save time, cost and resources. You will learn about how long it should take to deal with requests and what happens if you challenge a failed FOI request. The topic also discusses how you can use the information received from an FOI request responsibly.

4 – Dealing with an FOI request

The final topic outlines public authority duties that apply when an FOI request is received. It also describes the process for dealing with requests and refusing requests.


Once you have completed the four topics, you will be allowed to take the assessment. The course generates an assessment from question banks so that the questions change each time a candidate takes the assessment. This makes the training suitable for initial and refresher training.

There is no limit on the number of attempts at the assessment. In addition, the course gives informative feedback so candidates can learn from incorrect responses.

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