Freedom of Information and the Law Course

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  • Certified by CPD
  • Audio voiceover
  • Approximate course duration of 1 hour
  • Downloadable certificate on completion
  • 100% online training

This Freedom of Information and the Law training course explains the purpose of the Act and the organisations that it applies to. It also covers who can make data requests, how to make requests and how they are processed.

Who is Freedom of Information and the Law training for?

This course is suitable for any individual who works for a Public Authority or whose employer has dealings with a public authority.

It is also useful to anyone who requires a general introduction to the Freedom of Information Act (FOIA) as part of information handling training. It covers the underpinning knowledge for the Care Certificate Standard 14 – Handling Information.

When do I get my Freedom of Information and the Law certificate?

Certificate Example

When you have successfully passed the course you will be able to download and print your certificate straight away.

All of our courses conform to the Continuing Professional Development (CPD) guidelines and the CPD Certification Service has accredited the courses. Your certificate will include the CPD logo and, therefore, you can use it to provide evidence for compliance.

CPD Logo

Example Screens from Freedom of Information and the Law course

(Click on the example screens below to view)

Freedom Of Information Certificate Screenshot 1Freedom Of Information Certificate Screenshot 2Freedom Of Information Certificate Screenshot 3

What does the Freedom of Information and the Law course cover?

The online course contains the following 4 topics:

1 – The purpose and scope of the Freedom of Information Act (FOIA)

The first topic explains the purpose of the FOIA and who it applies to. It identifies what information people can request and who can make an FOI request. It outlines benefits that arise from the FOIA.

2 – Information exempt from an FOI request

The second topic explains the difference between absolute and qualified exemptions. You will learn what is meant by ‘in the public interest’. The topic also outlines the two-stage process for determining whether an FOI request should be refused.

3 – Making and FOI request

The third topic outlines the key steps in making an FOI request. It identifies actions that you can take to save time, cost and resources. You will learn about how long it should take to deal with requests and what happens if you challenge a failed FOI request. The topic also discusses how you can use the information received from an FOI request responsibly.

4 – Dealing with an FOI request

The final topic outlines public authority duties that apply when an FOI request is received. It also describes the process for dealing with requests and refusing requests.


As soon as you have done all four topics you can take the assessment, which is generated from question banks. This means that the questions change every time a candidate takes the assessment and so the training is suitable as initial and refresher training.

Have as many goes at the assessment as you like. You will get feedback and learn from any errors.

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Discounts Available For Bulk Purchases
No. of licences
per course
% saving
1 - 9 -
10 - 19 10%
20 - 49 20%
50 - 99 25%
100 - 149 30%
150 - 999 35%
For 200+ licences, please email us at or call us on 0333 577 5016.
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